Welcome Center


Opened on the 20th of October in 2015, as part of the city’s 145th anniversary commemoration ceremony, this Welcome Center is a must-stop location for tourists in the city of Covilhã. This futuristic looking building is a new multimedia tourist service center at the main entrance of Covilhã, with a large multimedia installation comprising a total of 9 interactive apps, providing visitors with a unique perspective on the main highlights of this region.

Designed and created by inKlusion in partnership with architects Joana Carvalho and Marco Santos, the total area is divided into four distinct spaces, which lead the visitors through various cultural experiences, where they can learn about the city’s history, culture and modern day living. Each of these interior spaces is carefully designed according to the brand and in harmony with the physical space, providing a clean and relaxing space for users to enjoy the multimedia experiences.

  • ClientCovilhã's Municipality
  • CategoryTourism
  • ServicesN-UI
    UI/UX Design
Modern Day Virtual Visit

Visitors can partake in a virtual visit around Covilhã and its surroundings. This visit is totally controlled by the visitor, who can interact with gestures, choosing which path to take, or which point of interest to visit.

Historical Interactive Experience

The visitor will use gestures to control an app which details the history of Covilhã. From the early ages, its importance during the Discoveries period, to its cloth industrialization and modern times.

Interactive Map of Covilhã

Learn about the customs and traditions of each location within the geographical limits of Covilhã with this app. The visitor can choose the location by clicking on a physical custom-made wooden map that controls the display of the textual information, pictures and videos.

Test Your Knowledge Quiz

Here, users can put what they learned about Covilhã to test, in a fun quiz! The best results are shared on Facebook, with a complementary picture of the current best visitor.


An interactive map with every relevant location (Drinking and Dinning, Pharmacies, Hospitals, Hotels, Shopping Centers).

Personalized Welcome

Visitors are greeted upon entry with a video projection, welcoming them to Covilhã.

A place to meet Covilhã